Customer Service with English and Danish / Dutch | HO | 55.000 CZK

Contact person:

Kateřina Vybíhalová
420722940503
vybihalova@syn.cz

Administrative and Customer Support

Salary
55.000 CZK

Type of employment relationship
Full time

Place of work
Brno - City

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Position description

Do you speak fluent English combined with Danish or Dutch?
Do you have experience working in a Shared Services Center (SSC)?

In our SSC, we aim to enhance operational efficiency by providing support to multiple departments.
We are looking for new colleagues with fluent Danish or Dutch to help US grow.

Entering orders into our internal systems
Regular communication and cooperation with teams within the SSC department
Reporting according to company requirements
Daily phone calls in Danish or Dutch with customers and coworkers from the branches abroad
Participate in improving our processes

Benefits

Monthly bonuses 10% and a fair salary up to 55.000 CZK
2 Sick days and 5 weeks of vacation
Possibility of 50 % home office after trial period
Language education - a wide range of supported languages
Multisport card
Contribution to life/pension insurance/DIP, leisure activities (Flexi Pass)
Preferred mobile tariff
Meal voucher/meal option

Requirements

Personal prerequisites and skills

Dutch or Danish - you will have daily contact with native speakers
Good level of English - company language, preferred at B2 / C1
Experience with customer service in SSC is a must
Responsibility, diligence, and attention to detail

I am interested in the position

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Based on your response to this job offer, the companies within the Synergie Group — SYNERGIE, s.r.o., ID No.: 458 08 139, SYNERGIE TEMPORARY HELP s.r.o., ID No.: 26711834, both with registered office at Na příkopě 854/14, Nové Město, 110 00 Prague 1, Czech Republic, and SYNERGIE Slovakia s.r.o., ID No.: 35766239, SYNERGIE TEMPORARY HELP s. r. o., ID No.: 48265403, both with registered office at Dunajská 4, 811 08 Bratislava, Slovak Republic (hereinafter referred to as the “Companies”), will process your personal data for the duration of the relevant recruitment process in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).